Managed Website Hosting

Shared Hosting:

• Technical aspects: You are sharing an ip address with hundreds or even thousands of other websites from all over the world on a Shared Server. Risk of Viruses, Malware, Spyware, Blacklisting, Slow-website load speeds are higher on this kind of server set up.  Learn more about Shared Hosting Risk factors below.

• Service and Support aspects: You Personally Manage the hosting by logging into the cPanel or other areas and set up the technical stuff like emails, SSL certificates, WhoIs Guard, etc.

• If you are having a website built the website designer may take care of initial setup for you but after that you are responsible for the management.

• The attraction to this kind of service is low cost ( as little at $7 – $10 per month ) but there is a trade off for cheap service and that is Page Load Speed and Support. Slower Page Load Speed not only creates a poor user experience causing potential customers to abandon your website but it also negatively impacts your Google Page Rank.  Secondly, Phone support is uncommon in the Shared Hosting industry and support via chat or email can involve hours trying to communicate clearly when you may not understand the technical jargon to explain the problem in a way that the other person, for whom English may be a second language, can understand, resulting too often in unresolved critical problems.

• Also, these inexperienced support members can all too often brush off helping you with a crashed website claiming your site is having problems because of a website Plugin or 3^rd party add on that they don’t support.

• If you just found out your emails are not being received by customers, or a virus or malware attack has left your website crashed, spending hours fighting to resolve these issues in the middle of a busy work day can be a financially and quite emotionally painful experience.

Managed Hosting:

• Technical aspects: Our Hosting is on a Virtual Private Server, meaning there are only a small amount of websites on one ip address and if needed, we also have the option to set up dedicated ip addresses for an additional fee.

• The American based company we use has ultra fast servers at multiple locations around the U.S. to ensure high-speed delivery of your website pages.

• Service and Support aspects: With Fully Managed Hosting, if ever you have an issue, a 1 – 3 minute phone call sets a team of experts to work on resolving any issue related to hosting as well as helping you with ongoing technical stuff like setting up new emails, SSL certificates, Whois Guard, Security, Backup, etc.

• We also include, Best Effort Support, which means if anything or anyone causes your website to crash, or a Plugin or a 3^rd Party integration causes a conflict resulting in a functional error, our support team will make a best effort to quickly resolve that issue for you.  Just call us, advise and move on with your day while we go to work.   

* Ask about receiving our Fully Managed Hosting at no cost when you use our Website Design or Re-Design Service and bundle any two or more monthly marketing services like Direct Mail – New Mover Welcome, Online Marketing, Reputation Management and or other services.

Shared Hosting Risk

• Security: While shared hosting does employ security measures like firewalls and server security programs the risk of Viruses, Malware and Spyware attacks remains greater due to the sheer volume of websites on a single server.

• Blacklisting of Website: Because many of these companies are focused on mass volume to generate revenue there are few demographic or use intention restrictions on a customer base. When there are thousands of websites sharing an ip address and one or more of those websites are engaging in the distribution of adult or illegal content or aggressive spam campaigns there is much greater risk of search engines Blacklisting that ip address and thus your website, without you even knowing it.  Such blacklisting can also cause your emails to be blocked without you being aware.

• Required Technical Skill: After initial setup, by you or your web designer, you are responsible for the technical aspects of the Hosting.  Support when needed can be very slow to access and some cases can leave you with unresolved issues.

• Server Performance and Response Time: On shared hosting many people are sharing the same computer processing and bandwidth.  If one or several websites on the shared server are experiencing high traffic and bandwidth demand your website can be affected creating a poor user experience for your visitors.